Banyan Tree Lijiang

It was a wonderful stay at the Banyan Tree in Lijiang. The villa was spacious, beds comfortable (but pillows could have been firmer, was rather floppy and soft), and all the bathroom amenities were great. My kids loved the netted playground area and we hung out there 3 times during our stay, despite the cold temperatures. The view of Yulong snow mountain from the villa was amazing. We loved the biscuits and fruit that were given during the turn down service. We ate at the Chinese restaurant twice and the food was very good. We liked that the hotel is so closely located to Shuhe Guzhen where we could shop and have our meals. It's amazing that there are craft coffee joints in all the old towns we visited. Between the hotel and Shuhe Guzhen are also many mini markets and also a fruit shop where we stopped by to get fruit twice. There was a wide selection of fruit, some we had not tried before. What made the experience an even warmer one was William, who helped us with our airport transfers, picking us up from the airport and sending us off. We left very early the morning of our departure, and he made arrangements to have pastries, fruit and yoghurt packed for us on the ride to the airport. He also took us on 2 day trips, one to the Yu Long Snow mountains and one to the Tiger Leaping Gorge. He brought us around and even thought of things that my 2 kids would like to do on top of our planned excursion. He took us to one of the wetlands to feed seagulls and the kids absolutely loved it. On the day we watched the Lijiang Impressions show, it was snowing and hailing, and William made sure we were properly covered in the rain coats before he left us to watch the show. So thank you to the Banyan Tree Lijiang and William for making our stay such a memorable one.

the villa was nice and spacious compound greenery is excellent, good view of snowdragon mountain, excellent staff service

Cleanliness, great view, comfortable rooms, jet pool in the villa

High end villa and service

Great view to Yulong Mountain (picture from the hotel room). Relatively spacious. Nicely decorated. Friendly and accommodating staff. We had to leave for the airport early on the day of check out and they started the breakfast 30 min earlier to accommodate our travel plans.